We want you to be completely satisfied with your purchase and we’re very confident that you will be. However, if for some reason you aren’t, or even if you made a mistake when ordering, we want to make returning or exchanging your unused item as easy as possible. Simply call us( 920-262-2060 ) or email ( sales@propolishingtools.com ) to let us know what you want to return. We will give you instructions on returning the item(s) to us for evaluation. Once received, we will let you know by email or phone how we handle the return. Credit card purchase will be credited if the item(s) are not replaced.


Few things are as frustrating as having to pay for shipping. That’s why we offer free return shipping if you’re not 100% satisfied for customers in the contiguous 48 states. If there was a shipping charge on your original order, we’ll even refund that too (unless you opted for expedited shipping like Next Day Air, Second Day Air or International).